Police records specialist

A Police Records Specialist plays a vital role in maintaining and processing criminal records, court orders, and firearm-related applications. This position requires strong attention to detail, database management skills and customer service experience to assist the public and the Spokane Police Department efficiently. 

minimum qualifications

  • High school diploma or equivalent, AND
  • Two years of clerical office work experience with primary duties in data entry or administrative tasks.
  • Typing: Must be able to type at the rate of 200 keystrokes (40 words) per minute.
 
  • Applicants must submit a Personal History Statement (PHS) form with their online employment application to be considered. This documentation will be used to conduct a background investigation. Applicants who do not fill out the PHS will not be considered. 
  • Applicants will be required to submit to a polygraph examination, fingerprint, and background investigation prior to appointment and obtain ACCESS II certification within the probationary period. 
  • The City of Spokane no longer screens for cannabis during the initial hiring process; however, cannabis use after employment is not permitted. Applicants may be subject to random drug tests during employment. 


Substitution:

  • One year of business or clerical education above the high school level may substitute for one year of the experience requirement.
  • An associate degree or higher from an accredited college or university in business, communications, social science, criminal justice, or a closely related field may substitute for the two-year experience requirement. 
 

work schedule

The Spokane Police Records Department operates 24 hours a day, 7 days a week, 365 days a year with day, swing, and graveyard shifts. 

All new employees will be on a one-year probation plan and will work several months on each shift during their first year. 

After the first year, available shifts are assigned through a seniority-based bidding process.

Salary

Workgroup functions

Criminal Records

  • Processes reports, warrants, teletype, and faxes. 
  • Updates and corrects multiple databases as required. 
  • Reports may include missing person reports, stolen vehicle recoveries, warrants, offender-based tracking systems, and ineligibility to possess a firearm. 
  • Disseminates documents as required by applicable laws, policies, and procedures. 


Domestic Violence

  • Processes court orders and updates databases as the court orders are served or status is changed. 
  • Works closely with court staff to review court orders and make requests for any corrections when needed. 
  • Court orders may include criminal no-contact orders and a variety of civil protection orders like domestic violence protection orders, anti-harassment orders, extreme risk protection orders and restraining orders. 


Public Window

  • Reviews applications and conducts criminal background checks for concealed pistol licenses and firearm dealers. 
  • Generates paperwork and submits requests to outside agencies. 
  • High customer interaction.
  • Performs cash transaction and other accounting duties.